88ck Privacy Policy — How We Protect Your Data

1 Introduction

88ck ("we", "us", "our") is the operator of the online betting and casino platform accessible at https://88ck.onl. We are committed to protecting the privacy of every individual who visits, registers on, or interacts with our platform. This Privacy Policy ("Policy") sets out in clear, formal terms the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights available to you as a data subject.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are published on this website. Where this Policy and our Terms & Conditions address the same matter, this Policy governs with respect to data protection questions specifically.

We review this Policy at least annually and whenever a material change to our data practices occurs. The effective date at the top of this document reflects when the current version entered into force. We encourage you to revisit this page periodically to stay informed of any updates.

2 Data We Collect

88ck collects personal data only to the extent necessary for the specific purposes described in this Policy. The categories of data we may collect include the following:

We do not collect sensitive personal data such as biometric data, health records, or political opinions unless specifically required by applicable law or regulation and only with your explicit consent.

3 How We Use Your Data

88ck processes your personal data for the following purposes:

• Account Registration & Management: To create, maintain, and administer your 88ck member account, including processing login requests, updating preferences, and managing account security.
• Identity Verification (KYC): To verify your identity and age (21+) in accordance with responsible gaming obligations and anti-money laundering (AML) requirements.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks, and to maintain accurate transaction records.
• Service Delivery: To provide access to betting markets, casino games, live dealer tables, poker rooms, and all other features of the 88ck platform.
• Customer Support: To respond to enquiries, resolve disputes, and provide assistance via email and live chat.
• Responsible Gaming: To monitor gambling patterns, enforce self-exclusion requests, apply deposit limits, and identify members who may be experiencing gambling-related harm.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, and unauthorised account access.
• Legal Compliance: To fulfil obligations under applicable law, respond to lawful requests from competent authorities, and maintain records required by regulation.
• Platform Improvement: To analyse usage data and improve the performance, design, and feature set of the 88ck platform.
• Marketing Communications: To send promotional offers, bonus notifications, and seasonal campaign information (e.g., Eid promotions, Pohela Boishakh offers) to members who have opted in to marketing communications.

We do not use your personal data for any purpose that is incompatible with the purposes listed above. Where we intend to process your data for a new purpose, we will update this Policy and, where required, seek your consent in advance.

4 Legal Basis for Processing

We process your personal data on the following legal grounds, depending on the specific purpose of processing:

• Contractual Necessity: Processing that is necessary to perform our contract with you — that is, the Terms & Conditions you accepted upon registration. This covers account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC, AML checks, and responses to lawful authority requests.
• Legitimate Interests: Processing carried out in pursuit of our legitimate business interests, where those interests are not overridden by your rights. This includes fraud prevention, platform security, and internal analytics.
• Consent: Where we rely on your explicit consent — for example, for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

88ck does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may, however, share your data with the following categories of recipients where necessary and proportionate:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank, for the purpose of processing your financial transactions.
• Identity Verification Partners: Third-party KYC and AML service providers who assist us in verifying the identity and age of our members.
• Game Software Providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, who may receive limited technical data necessary to deliver their game content within the 88ck platform.
• IT and Infrastructure Providers: Cloud hosting, server management, and cybersecurity partners who process data on our behalf under strict data processing agreements.
• Legal and Regulatory Authorities: Where we are required by law, court order, or a competent regulatory body to disclose your information, we will do so to the minimum extent necessary.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6 Cookies & Tracking Technologies

88ck uses cookies and similar technologies (including local storage and session tokens) to operate and improve the platform. Cookies are small text files placed on your device when you visit a website. They do not contain personally identifying information on their own but may be combined with other data to identify you as a registered member.

The following categories of cookies are used on the 88ck platform:

• Strictly Necessary Cookies: Essential for the operation of the platform. These include session cookies that keep you logged in during your visit. They cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and display options. These improve your experience on return visits.
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors interact with the platform. This helps us identify popular features and improve underperforming sections. No personally identifiable data is stored in analytics cookies.
• Security Cookies: Used to support fraud detection and authentication systems, helping us identify unusual login activity or suspicious session behaviour.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use core platform features including the login function. 88ck does not use third-party advertising cookies or cross-site tracking technologies for behavioural advertising.

7 Data Retention

88ck retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data must be retained longer than the standard period due to an ongoing investigation, legal claim, or regulatory requirement, it will be held only for the minimum additional period necessary.

8 Data Security

88ck takes data security seriously and has implemented a range of technical and organisational measures designed to protect your personal information from unauthorised access, loss, alteration, or disclosure. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive account information, including hashed and salted password storage — plain-text passwords are never stored.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• Real-time fraud detection and anomaly monitoring systems that flag unusual account activity for review.
• Secure data centres with physical access controls, redundant infrastructure, and regular backup procedures.
• Staff training on data protection obligations and incident response procedures.

While we apply industry-standard security practices, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, 88ck will notify affected individuals and take immediate remedial action in accordance with applicable law.

9 Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to the personal data 88ck holds about you. To exercise any of these rights, please contact us in writing at [email protected]. We will respond to all valid requests within 30 days. Complex or multiple requests may take up to 60 days, and we will notify you if an extension is required.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected or updated. For basic account details, you may also update these directly via your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You may object to the processing of your personal data on the basis of legitimate interests or for direct marketing purposes. Marketing opt-outs take effect immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

10 Children & Minors

The 88ck platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. Our registration process includes mandatory age verification steps, and we reserve the right to request documentary proof of age at any point during a member's use of the platform.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be returned to the source payment method after deducting any applicable charges.

If you believe that a minor has registered on 88ck or that we may have inadvertently collected data from a person under 21, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11 Third-Party Services & Links

The 88ck platform integrates services from regulated third-party providers, including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, as well as payment partners including bKash, Nagad, Rocket, and Upay. While we select these partners carefully and require them to maintain appropriate security standards, their own privacy practices are governed by their respective privacy policies.

88ck is not responsible for the privacy practices of third-party providers whose services are embedded within or accessible through our platform. We recommend that you review the privacy policies of any third-party service that processes your data, particularly payment providers and verification services.

The 88ck website does not contain links to external third-party websites for general browsing. All navigation within the platform remains internal. Where a third-party service is loaded within the platform interface (such as a live casino game stream), that content is delivered under contract by a licensed provider bound to data protection obligations.

12 International Data Transfers

88ck primarily serves members located in Bangladesh and processes the majority of personal data on servers maintained within or near the region. In some cases, personal data may be transferred to or accessed from service providers located in other countries for the purpose of IT support, cloud infrastructure, or game content delivery.

Where personal data is transferred outside Bangladesh, 88ck takes appropriate steps to ensure that such transfers are subject to adequate safeguards. These safeguards may include contractual clauses that require the recipient to protect your personal data to a standard equivalent to that applied within Bangladesh, or reliance on the recipient's participation in a recognised international data protection framework.

By registering and using 88ck, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections and safeguards described herein.

13 Updates to This Privacy Policy

88ck reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered members by posting a prominent notice on the platform homepage or by sending a notification to your registered email address. Non-material changes (such as formatting corrections or minor clarifications) may be made without direct notification.

The date displayed at the top of this document reflects when the current version was last reviewed and approved. Your continued use of the 88ck platform following notification of an updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should stop using the platform and request account closure.

We recommend that you review this Privacy Policy at least once every three months. Archived versions of previous policies are available upon written request submitted to [email protected].

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data subject rights, please contact the 88ck data support team using the details below. All communications must be submitted in English and should include your registered account username or email address for identification purposes.

We take every privacy enquiry seriously and will make every effort to resolve your concern promptly and transparently. If you are not satisfied with our response, you retain the right to escalate your concern through applicable regulatory or legal channels available in your jurisdiction.